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Quality/Lean Coordinator

Basic Purpose


This position is accountable for implementing, communicating and coordinating all aspects of the quality assurance and lean manufacturing systems. Coordinating internal and external processes between Henderson operations and its employees and customers to ensure expectations and deliverables are met.   



Principal Accountabilities


Work on teams and/or individually to complete assigned tasks in the following areas:


  1. IATF 16949 Compliance
  2. Customer Concerns Response / 8D Problem Solving
  3. PLEX Maintenance (CAPA / RMA / Control Plan / PFMEA)
  4. Lean Visual Management (Glass Wall / Kiosk) Maintenance
  5. Layered Process Audit System Maintenance
  6. Return Materials Processing
  7. Supplier Quality
  8. PPAP Submissions
  9. Special Projects
  10. Lead, facilitate and/or serve on functional, plant and CI teams.

 Required Skills, Education, and Experience


  • BS degree preferred with quality engineering related experience in a manufacturing environment.
  • Knowledge and experience in manufacturing and quality processes (3+ years) in order to implement and coordinate quality and manufacturing processes. Lean Manufacturing and/or Six Sigma (Black / Green Belt) background a plus.
  • Must have good communications, interpersonal, and organizational skills for interacting internally with personnel at all levels, external customers, suppliers and vendors. 
  • Must have good written and oral communications skills to effectively develop and deliver instructional material. 
  • Must have good analytical and decision-making skills.
  • Must be proficient in the use of analytical tools, such as DOE, SPC, 8-D, 5 Why, etc and techniques to analyze data, train others and participate in teams and find solutions to problems.