Quality Manager

Basic Purpose
This position is accountable for the strategy, administration and direction of an integrated management
system for the site Quality System, managing all aspects of product quality assurance and inspection
processes. Has functional responsibility for improving quality procedures and for designing and
implementing systems to ensure process effectiveness and documentation accuracy in order to meet
customer requirements and maintain ISO9001:2015 / IATF-16949 certification. This position is also
responsible for product quality, customer satisfaction and the tracking of related performance metrics for
business integration within Erie Facility. Additional oversight responsibilities include the Lean
Manufacturing & Continuous Improvement initiatives for the Erie Facility.

Principal Accountabilities
1. Develop strategy, design, implement and maintain processes and systems administration and direction of an integrated management system for Quality that ensures the quality system maintains compliance with organizational and ISO9001:2015 / IATF-16949 expectations and standards.
2. Ensure conformance to product specifications, through inspection practices, nonconformance control,
gauge control, statistical process control, advanced quality planning, corrective actions, preventative
actions, mistake-proofing methodologies, measurement systems analysis, process capabilities
analysis and the use of company level data and customer satisfaction.
3. Analyze system effectiveness, establish strategy and manage an internal/external auditing process for ISO9001:2015 / IATF-16949 and present system performance reports to the Director of Operations and plant management staff on a monthly and/or as needed basis.
4. Investigate and resolve quality issues, respond to customer complaints and visit customer locations
on a routine basis to ensure an optimum level of customer satisfaction and drives compliance to
customer specific and specifications while being scalable and appropriate for the organization and
product portfolio.
5. Design and implement communications and training/mentoring programs and processes to ensure an
understanding of system requirements and to develop a high level of competence with inspection and
Accuride Corporation | 1015 East 12th Street | Erie, PA 16503 | (814) 480-6400 | AccurideCorp.com
other affected personnel as well as linkages to material respect, environmental, health, safety and
lean principles.
6. Direct the development, implementation and documentation of training and development activities for
inspection personnel and assist in the advancement of a facility-wide plan to continuously improve
product quality.
7. Design and implement supplier and subcontractor communications and audit processes to maintain raw material quality.
8. Ensure the effective and consistent administration of all company policies, procedures and programs.
9. Establish and manage integrated Layered Process Audits with cross functional staff related to Quality, EHS and Lean practices.
10. Provide internal auditor training for ISO 9001, IATF 16949, ISO 14001 and ISO 45001 integrated management systems.
11. Manages infrastructure and assistance to subject matter experts for documented information related to integrated management systems including standardized work.
12. Keep abreast of sanctioned interpretations, customer specific requirements and QEHS management system trends within the truck industry through literature review, professional conferences, and benchmarking organizations and develop strategic planning for compliance.
13. Oversee Continuous Improvement initiatives for the facility; actively participates on and/or leads CI teams that accomplish target results.
14. Manage the development and implementation of Lean systems for the efficient flow of raw materials and product through the operation. Facilitate the integration of CI/Lean processes with the strategic planning and the operational management of the Erie facility.

Required Skills, Education, and Experience
•  A BS degree in Quality, Engineering or a related field (MS degree a definite plus).
•  Minimum of ten years of Quality Management experience in a manufacturing environment (prior automotive industry affiliation desired); Six Sigma certification desired.
•  Extensive knowledge and experience with the ISO9001:2015 / IATF-16949 quality standards; ability to design, implement and coordinate quality systems and manufacturing processes.
•  Advanced interpersonal communications and presentation skills for position effectiveness when interacting with internal and external customers.
•  Outstanding written communications skills to effectively develop policies, instructional materials, progress reports, and to respond to customer concerns.
•  Proficient in APQP, VDA/FMEA, PPAP, SPC and internal auditing.
•  Possess a working knowledge of Lean Manufacturing principles and Six Sigma techniques.
•  Thorough understanding of customer quality specifications, safety processes, and company policies and procedures.
•  Must have good analytical and decision-making skills; proficient in the use of analytical tools and techniques to evaluate data, train others and participate in teams and resolve problems.
•  Proven strategic leadership and team-building skills; prior supervisory experience leading QA teams.